PLEASE READ THIS DOCUMENT CAREFULLY!
THESE TERMS & CONDITIONS BELOW APPLY TO ALL YOUR PURCHASES FROM BABYNATUROPATHICS.COM. THEY CONTAIN VERY IMPORTANT INFORMATION ABOUT YOUR LEGAL RIGHTS AND OBLIGATIONS, INCLUDING LEGAL LIMITATIONS AND EXCLUSIONS THAT APPLY TO YOU. YOU AGREE TO ACCEPT THESE TERMS AND CONDITIONS BY VISITING BABYNATUROPATHICS.COM.
By accepting delivery of any product delivered from BabyNaturopathics.com ("BabyNaturopathics.com"), you ("Customer") agree to be bound by the terms and conditions listed below. You and BabyNaturopathics.com agree that the following terms and conditions are the exclusive terms governing the sales transaction between Customer and BabyNaturopathics.com. Any attempt to alter, supplement, modify or amend these terms and conditions by the Customer will be considered a material alteration of this agreement and, therefore, are null and void. In addition, these terms and conditions are subject to change at any time, without prior written notice. Therefore, please check these terms and conditions carefully each time you place an order with or accept delivery of any goods from BabyNaturopathics.com.
1. RETURN/REFUND POLICY
BabyNaturopathics.com offers its customers a 30-day satisfaction replacement or refund guarantee on all purchases. BabyNaturopathics.com will gladly accept back the any unused item that was purchased within 30 days of receipt. If BabyNaturopathics.com made a mistake, BabyNaturopathics.com will correct the problem immediately. Unfortunately, BabyNaturopathics.com does not cover the cost of shipping the unwanted items back to BabyNaturopathics.com. However, return shipping expenses will be reimbursed if BabyNaturopathics.com made a mistake in filling the Customer's order. Return instructions are detailed as below.
Step 1 - Request RMA Number
Before you return an item, request a "Return Authorization". Log into your account and find the order you wish to return. In the order details section, you will find a link to request an RMA (Return Merchandise Authorization). Simply fill out the form to request an Return Authorization Number (RMA). You may specify which products you are returning (partial or full return). You can also disclose you are returning the product. Please do not return any products until you have received a RMA number from BabyNaturopathics.com.
Step 2 - Wait for Approval
As soon as you fill out the RMA form, BabyNaturopathics.com will be notified of the return request. BabyNaturopathics.com will then evaluate the return and either approve or deny the request. BabyNaturopathics.com will notify you of the status of the RMA request both via email as well as on the order details page accessible from your "My Account" menu. If the RMA request is approved, BabyNaturopathics.com will automatically generate an RMA number, together with instructions on how to return the product.
Step 3 - Return The Product
Once you receive your RMA number and instructions on how to return the item, please mail your return to:
Baby Naturopathics Inc.
Attn: Returns Dept.
2-230 James St. S
Canada L8P 3B3
Store credits or refunds (whichever you prefer) are generally processed as soon as the items are received. Refunds will be credited back to the same credit card that was used for the original purchase.
2. LIMITATION OF LIABILITY
IN ALL CIRCUMSTANCES BABYNATUROPATHICS.COM'S MAXIMUM LIABILITY IS LIMITED TO THE PURCHASE PRICE OF THE PRODUCTS SOLD. BABYNATUROPATHICS.COM SHALL NOT, UNDER ANY CIRCUMSTANCES, BE LIABLE UPON A CLAIM OR ACTION IN CONTRACT, TORT, INDEMNITY OR CONTRIBUTION, OR OTHER CLAIMS RELATING TO THE PRODUCTS IT SELLS WHICH EXCEEDS THIS LIABILITY LIMIT.
3. GENERAL TERMS AND CONDITIONS
Payment Terms and Orders: An order is not binding upon BabyNaturopathics.com until it is accepted; BabyNaturopathics.com must receive payment before it will accept an order. Payment for product(s) ordered is due prior to shipment. Customer can make payment by credit card, or some other method prearranged with BabyNaturopathics.com. You agree to pay the amount(s) due as specified on the invoice.
Shipping Charges: Your total cost for purchase of any product will include a shipping charge and applicable taxes shown on the BabyNaturopathics.com invoice.
Governing Law and Jurisdiction: Any dispute arising out of or related to these Terms and Conditions or the sales transaction between BabyNaturopathics.com and Customer shall be governed by the laws of the Canada, without regard to its conflicts of law rules. Specifically, the validity, interpretation, and performance of this agreement shall not be governed by the United Nations Convention on the International Sale of Goods. BabyNaturopathics.com and Customer consent to the exclusive jurisdiction and the venue of the Courts of Canada, to resolve any dispute between them related hereto, and the parties waive all rights to contest this exclusive jurisdiction and venue of such Courts. Finally, the Customer also agree not to bring any legal action, based upon any legal theory including contract, tort, equity or otherwise, against BabyNaturopathics.com that is more than one year after the date of the applicable invoice.
Severability: If any provision contained in this agreement is or becomes invalid, illegal, or unenforceable in whole or in part, such invalidity, illegality, or unenforceability shall not affect the remaining provisions and portions of this agreement, and the invalid, illegal, or unenforceable provision shall be deemed modified so as to have the most similar result that is valid and enforceable under applicable Canadian law.
Waiver: The failure of either party to require performance by the other party of any provision of this agreement shall not affect in any way the first party's right to require such performance at any time thereafter. Any waiver by either party of a breach of any provision in this agreement shall not be taken or held by the other party to be a continuing waiver of that provision unless such waiver is made in writing.
Entire Agreement: These terms and conditions, together with the BabyNaturopathics.com's invoice respecting the products ordered by Customer, are the complete and exclusive agreement between BabyNaturopathics.com and Customer, and they supersede all prior or contemporaneous proposals, oral or written, understandings, representations, conditions, warranties, and all other communications beween BabyNaturopathics.com and Customer relating to the subject products. This agreement may not be explained or supplemented by any prior course of dealings or trade by custom or usage.